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Retail Employee Stress Questionnaire

This document contains a 21-question survey assessing stress levels among retail employees. The survey collects demographic information and asks employees to rate on scales their job satisfaction, work-life balance, stress coping mechanisms, perceptions of management and workload demands. Questions address factors like meeting deadlines, support from supervisors, clarity of expectations, health, income satisfaction and views on technology changes. The extensive survey aims to understand sources and degrees of stress experienced by retail workers through their self-reported evaluations.

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shribarathi
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135 views4 pages

Retail Employee Stress Questionnaire

This document contains a 21-question survey assessing stress levels among retail employees. The survey collects demographic information and asks employees to rate on scales their job satisfaction, work-life balance, stress coping mechanisms, perceptions of management and workload demands. Questions address factors like meeting deadlines, support from supervisors, clarity of expectations, health, income satisfaction and views on technology changes. The extensive survey aims to understand sources and degrees of stress experienced by retail workers through their self-reported evaluations.

Uploaded by

shribarathi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

QUESTIONNAIRE

A STUDY ON STRESS AMONG RETAIL EMPLOYEES


1. Name :
2. Department :
3. Sex :
4. Age Group :
20-30 years

30-40 years

5. Marital status :

Married

6. Shift Timing :

12:00 AM- 7:00 AM

40-50 years

50-60 years

Unmarried
7:00 AM- 3:00 PM

3:30 PM- 12:00 AM

7. Choose the degree of response to each of the questions from the three options provided.
Item

High

Moderate

Low

I enjoy my job and find it interesting


and satisfying
I enjoy involvement in my family.
I believe that I have considerate control
over my life.
I seek solutions to personal problems.
My life has meaning and purpose.

8. Choose a response to the following questions from the options.


Questions
I work on deadlines.
I depend on something
external to relieve stress.
I feel that Im working to the
fullness of my potential

Always

Often

Sometimes

Rarely

Never

9. To what extent do you agree or disagree with the following?


Statement

Strongly

Agree

Neutral

Disagree

Agree

Strongly
Disagree

Work interferes with my


relaxation/peace of mind.
My work puts a strain on my
familys well-being.
I have some stress reduction
skills.

10. Choose the degree of response to each of the questions from the three options
provided.
Statement

Often

Sometimes

Do you feel the days work that


you have done satisfies you?
Are you bored at work ?
How often do you seek the help of
your supervisors
If you want to discuss your
problems with someone, can you
find a sympathetic ear?

11. What is the most stressful part of your job?


Meeting deadlines

Managing routine

Working with co-workers

Updating job knowledge

12. When criticized by your supervisors at work, you feel


Very Upset

Moderately Upset

Slightly Upset

Not Upset

13. How is the individual contact with your supervisors?


Excellent

Good

Fair

Bad

Occasionally

Never

14. Do you have a clear idea of what your superiors expect from you?
Clear

Unclear

15. a) Are you able to discharge your duties?


Yes

No

16. If no, it is due to,


i.

lack of responsibility and authority

ii.

lack of interest

iii.

lack of communication

17. How is your health condition?


Good health

Unhealthy

18. Your Supervisors


Hinder you in your work

Actively help you in your work

Does not interfere in your work.

19. Are you satisfied with your income.


Highly satisfied

Satisfied

Neutral

Dissatisfied

Strongly dissatisfied

20. Choose the degree of response to each of the questions from the three options
provided.
Statement
Would you say that generally you have
enough time to spend on yourself?
Do you have any personal problems that
hinders your workplace?
Necessity of training to perform your job
Do you feel that your shift timing is

Some
extent

Large extent

Not at all

convenient to work with?


Would you support new technology?
Do you feel that the change in technology at
workplace will increase your commitment at
work?

21. Choose the degree of response to each of the questions from the five options
provided.
Statement
There is frequent conflict with the
workers.
There is frequent confrontation
between management and union.
Do you feel you are adequately
valued for your abilities and
commitment of work by management
?
Does the organisation provide good
work condition for you to work with?
I believe that the company treats
workers as valuable sources.
There are more provisions in this
company for individual growth.
Your preference of workplace is
based on stability or predictability.
Workload given to you is
manageable.
Do you feel strongly attached to your
organisation?

Strongly
Agree

Agree Neutral Disagree

Strongly
Disagree

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