Okinawa RSA Program Details and Services
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Shashwat DesaiOkinawa RSA Program Details and Services
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Shashwat DesaiCommon questions
Powered by AIIn the event of a vehicle being stuck in a ditch, pit, or valley, the OKINAWA RSA Program coordinates with external agencies wherever possible. However, any consequential damage and actual costs are to be borne by the customer .
In the event of a vehicle accident, the OKINAWA RSA Program requires that police formalities must be completed before the vehicle can be towed to the nearest dealer .
If a service is needed for a flat tyre after operational hours (post 6:00 pm), and assistance is unavailable, customers of the OKINAWA RSA Program can opt for towing services .
The OKINAWA RSA Program offers first-hand assistance for technical problems over the phone to help customers with immediate technical issues .
The membership of the OKINAWA RSA Program is valid for either a one-year duration or until the customer utilizes three assistances, whichever occurs first .
Yes, the OKINAWA RSA Program provides cab coordination for customers, but the charges for the service must be borne by the customer at actuals .
Assistance under the OKINAWA RSA Program in remote or disturbed areas is specified to be handled before 5:00 pm. There is an exception where service might not be covered in islands and hilly terrains, which can be excluded from the service level agreement (SLA).
Flat tyre assistance under the OKINAWA RSA Program is available from 8:00 am to 6:00 pm. Assistance after 6:00 pm is provided based on availability; otherwise, customers can opt for towing services .
To avail key assistance, the OKINAWA RSA Program requires customers to prove their ownership of the vehicle by presenting appropriate documents .
The OKINAWA RSA Program provides free towing services for two incidents during the policy period. Free towing is offered for battery failure, breakdowns, and critical mechanical breakdowns. The service covers the first 40 km on a garage-to-garage basis. In the case of a vehicle accident, the vehicle will be towed to the nearest dealer, provided police formalities are completed .
