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MBA Marketing Professional with Sales Expertise

Rabindra Kumar Roul is an MBA (Marketing) professional with 2.5 years of experience in Sales Development, Channel Partnership, and Customer Relationship Management in the Insurance and E-Commerce sectors. He has a proven track record in achieving sales targets, training teams, and enhancing customer retention, with experience at Bajaj Allianz, Flipkart, and ICICI Lombard. His skills include client acquisition, KPI monitoring, and customer service, complemented by a strong educational background in marketing.

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15 views2 pages

MBA Marketing Professional with Sales Expertise

Rabindra Kumar Roul is an MBA (Marketing) professional with 2.5 years of experience in Sales Development, Channel Partnership, and Customer Relationship Management in the Insurance and E-Commerce sectors. He has a proven track record in achieving sales targets, training teams, and enhancing customer retention, with experience at Bajaj Allianz, Flipkart, and ICICI Lombard. His skills include client acquisition, KPI monitoring, and customer service, complemented by a strong educational background in marketing.

Uploaded by

rabindraroulwtsp
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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[Rabindra Kumar Roul]

[Cuttack, Odisha] | [rabindraroul2000@[Link]] |


[7735190160,9114720180]
Total 2year 5months of Professional Experience

PROFESSIONAL SUMMARY
Results-driven MBA (Marketing) professional with nearly 2.5 years of experience in Sales
Development, Channel Partnership, and Customer Relationship Management across Insurance
and E-Commerce sectors. Proven track record in achieving Branch-Level Sales Targets, Training
Sales Teams, driving Lead Generation through Cold Calling, and strengthening Customer
Retention among HNI & NRI Clients. Created MIS Reporting to monitor KPIs, enhance Sales
Performance, and improve Business Growth.

PROFESSIONAL EXPERIENCE

Bajaj Allianz Life Insurance Company Ltd. (May 2025 – September 2025)
Relationship Manager – Direct Sales Channel (Bhubaneswar)
Handled direct sales of life insurance products through field visits, lead conversion, and daily
follow-ups to achieve assigned targets.
Met customers to understand their financial goals and suggest suitable insurance and
investment plans as per their needs.

Flipkart (Instakart Services Pvt. Ltd.) (December 2023 – April 2023


Team Lead – Customer Service & Process Training (Bhubaneswar)
Led a team of 12 customer service associates across 20 hubs, ensuring smooth operations and
timely delivery performance.
Handled customer escalations and service recovery, Conducted process training for new and
existing team members

ICICI Lombard General Insurance Company Ltd. (May 2023 – December 2023)
Unit Sales Manager – Bancassurance (Sambalpur)
Managed sales and business development across 18 Axis Bank branches in 5 districts, achieving
sales targets through daily branch visits and stakeholder engagement.
Conducted insurance product training, guided branch staff, and directly acquired new customers
(including HNI & NRI) through referrals, business meets, and cold calls.

INTERNSHIP PROJECT

Anarock Property Consultants Pvt. Ltd.


Sales Associate (Bhubaneswar)
I am engaged in real estate sales as a channel partner for premium projects (Evos, Motwani, DN,
Archid Builders).
Conducted cold calls via 99acres & Housing to meet buyers, arrange site visits, explain projects,
verify documents, and support deal closures.
KEY SKILLS AND DOMAIN KNOWLEDGE
Sales & Business Development
Channel / Branch Relationship Management
Client Acquisition & Retention
Cross-Selling / Up-Selling
HNI / NRI Customer Handling
Training & Sales Enablement
KPI & Target Monitoring
Real-Estate Client Handling
MIS Reporting & Dashboard Analysis
KYC, Compliance & Underwriting Coordination
Customer Service & Problem Resolution

EDUCATION
MBA- (MARKETING) 2021-2023
BIJU PATNAIK INSTITUTE OF
INFORMATION TECHNOLOGY &
MANAGEMENT STUDIES,
BHUBANESWAR, ODISHA
Bachelor’s Degree- (BSC) 2018-2021
STEWART SCIENCE COLLEGE, CUTTACK, ODISHA

STRENGTHS
Punctual & Co-operative.
A dedicated person with an adaptive nature.
Result-oriented professional with strong communication.
Experienced in leading teams with a customer-centric approach.

PERSONAL DETAILS
So/: Bharat Chandra Roul
Address: Tareni Vihar,Bidanasi
District: Cuttack, Odisha,753014
Date of Birth: 24 Nov 2000
Marital Status: Single
Languages Known: Odia, Hindi, English
Hobbies: Playing Cricket, Visiting New Places

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