G2A.COM Reviews 332,319

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the excellent prices, noting that they are often significantly lower than elsewhere. Many appreciate the ease and speed of receiving their purchased items, with keys often delivered instantly and working perfectly. People find the process of buying from the company straightforward and efficient, making it a go-to for software and game purchases. The platform is seen as a great way to save money, especially for those on a budget, and many have used it for years without issues.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers report positive experiences, highlighting... See more

Price

People report positive experiences with price, consistently finding great deals on games and subscriptions,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the ease of... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, fast, and... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the fast and good service, with game codes... See more

Based on these reviews

Rated 4 out of 5 stars

The keys are always cheap but there's this feeling that buying from services like G2A is likely not forwarding even the same fraction to game devs as Steam would from the bigger amount. You could make... See more

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Rated 5 out of 5 stars

Heaps of sellers on the web advertise Windows keys, but almost none offer PayPal as a payment option. So if their key is shonky and doesn't activate your Windows, you'd have great trouble getting... See more

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Rated 5 out of 5 stars

Keep getting emails on leaving review. I cant cuz Im busy playing the game! Cant believe it took me 5 years to play Bannerlord. Its addicting. Delivery was great. The code was received right away afte... See more

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Rated 5 out of 5 stars

Appreciate this company - 2 times I had problems with Youtube premium account and all had been resolved in short time and very quickly. Recommend this company to all for the cheapest prices etc

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Rated 3 out of 5 stars

They give very mixed search results depending on if you're new or not. I've been a premium sub for them. Only to find much MUCH better deals by going incognito and searching up that way. Seems scumm... See more

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Rated 5 out of 5 stars

I have purchased several software items from G2A, all of which were hassle free. G2A is my first go to web site when requiring software and games. The prices are good too. Well worth my time and effor... See more

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Rated 5 out of 5 stars

Quickly and swiftly connected me to a seller of whatever i could be looking for at any time at a reasonable price, no complaints about the service yet

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Rated 5 out of 5 stars

The ease of purchase, the quick turnaround for delivery and the easy accessibility of the website. Also the price helps a ton for gamers on a budget

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Rated 5 out of 5 stars

It was very easy to purchase and receive the game key. The customer service was great and very clear instructions were given on how to activate the key.

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Rated 5 out of 5 stars

Fantastic service! game code was delivered within minutes worked perfectly, I'll be coming back! 10/10!!

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Rated 5 out of 5 stars

I was able to find a great price for a AAA title just on the release date! Also there is a great variety of many things to choose from in also great prices!! Aditionally the app is amazing, very easy... See more

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Rated 5 out of 5 stars

Quick and accurate. Been using G2A for a couple years now and Every time I bought from there, I always had a great service and quickly received my keys.

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Rated 1 out of 5 stars

I bought a 12 month Spotify subscription account from here. It stopped working after a week - the seller said it was not his problem and there was nothing I could do. I raised a support ticket w... See more

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Rated 1 out of 5 stars

I understand G2A is like eBay and it's just a marketplace platform for sellers and buyers but they harbor criminals and let scammers continue fraudulent businesses and don't intervene when ale... See more

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Rated 5 out of 5 stars

you have everything there its quick and reliable never had any issues and they help with everything you may need

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Rated 5 out of 5 stars

I freaking LOVE G2A! I have had only good deals with them, and the one thing that was not, they refunded happily. I just got 2x AAA titles that run $59.99 on STEAM, for only $7.42 on G2A. The occasion... See more

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Rated 5 out of 5 stars

Overall great experiences over the years with purchasing keys for games on steam, and any issues I've had were quickly assessed and fixed with support very quickly and professionally.

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Rated 5 out of 5 stars

Never had any issues buying Steam keys and Software keys, great way to save money. Highly recommend!!

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Rated 1 out of 5 stars

⭐☆☆☆☆ Very Poor Experience Their support is extremely bad. They rarely respond to messages or support requests, which makes it very frustrating when you need help. On top of that, many of the... See more

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Rated 5 out of 5 stars

Extremely disappointing. G2A’s no-refund policy makes any mistake or issue impossible to resolve. I purchased a product that didn’t match expectations and requested a refund immediately, but it was de... See more

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Rated 5 out of 5 stars

Its great, I bought two games and it gave it to me. Its reliable and overall a cheap alternative to buying games unlike Steam.

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Rated 5 out of 5 stars

Bought a key for a PSN game, received the key immediately, redeemed it, it worked. Good price, easy and fast!

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Rated 5 out of 5 stars

Exactly as I expected, received product right away. Never had any issues

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Rated 5 out of 5 stars

Saves me money on a lot of games, never had an issue with G2A, all my keys have always worked. I’ve used G2A for over 10 years now.

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Rated 5 out of 5 stars

never had an issue with g2a, instant keys that have always worked

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Rated 5 out of 5 stars

I am a buff for good software. I was fortunate to find your website, and it is a blessing in today's world to find an honest and fair company like yours. I stated before, and I say it now, I am a cust... See more

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Rated 5 out of 5 stars

Everything worked just fine. The function to view the region lock is very convenient!

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Rated 5 out of 5 stars

So easy to use. You don't even have to copy and paste the game key. Just click and it adds it to your library automatically on Steam!

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Rated 5 out of 5 stars

Seller was great. Helped me through the process. Quick to respond and made sure I was up and running. Would definitely buy from this seller again. 10/10

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Rated 5 out of 5 stars

I have always had a good expirence with G2A. You just have to watch close and purchase a key and not an account.

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Rated 5 out of 5 stars

Quick and easy i Bought it and next second i has it no waiting no nothing exclent.

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Rated 5 out of 5 stars

Received the product instantly for a good price. Very satisfied!

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Rated 5 out of 5 stars

Simple and down to the point, no BS and the description was accurate. Imo G2A is a reputable platform

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Rated 1 out of 5 stars

The site sells invalid keys that have already been activated by someone... Technical support offers me to solve the problem with an unknown seller, if money was debited from my card to G2... See more

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Rated 4 out of 5 stars

On My Experience It's Nice and Easy for The Gift Cards and Game Key.👍👍👍

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Rated 1 out of 5 stars

Right after I made a purchase, NOT possible to get my money back when I clearly tell the seller that I don`t need it at all, because I have no need of an Steam Account. Also the fact that Steam accou... See more

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Rated 1 out of 5 stars

its scamming people, doesnt offer you refunds at all, even when you havent accepted the terms yet nor seen the giftcodes. dont buy, terrible service. just wants your money. ill just get my money back... See more

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Rated 2 out of 5 stars

You have a 50/50 of getting a bad key. Refund process go through the seller before the website. Its a lengthy and tedious process that favors the seller. Might as well just wait for a sale on a stor... See more

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Rated 1 out of 5 stars

I Bought a game card12 days ago and tried to use it immediately, the code had already been used... I contacted the seller right away sending screenshots. After a few days the sellers sends me a generi... See more

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Rated 1 out of 5 stars

I have submitted a ticket about a game code already. I've been waiting nearly a week at this point after the fact I already contacted g2a about this. They told me if my seller cannot help me within 5... See more

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Rated 1 out of 5 stars

More detailed descriotions of the products, wich platforms, wich add ons, a vetter functional search engine. I searched for xbox one disc games and ended up buying a pc game wich i could not use!

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Rated 5 out of 5 stars

Can't complain. Clear what the product was, great price, easy to activate.

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Rated 5 out of 5 stars

Always easy. I have made at least 5 purchases over the past year with no issues. Any time I see a good deal and I have the $$ I buy from here

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Rated 1 out of 5 stars

Spam spam spam. Everyday 3 emails Update: Where G2A, show me where ??? This is bottom content of your email: Best, G2A Team This email has been generated automatically. Please do n... See more

Company replied

Rated 1 out of 5 stars

The key I purchased was refunded (even though I used the product for over 20 hours) and I lost my game on Steam. Edit : Now I have problems logging into my g2a account (so I can talk to the seller)... See more

Company replied

Rated 5 out of 5 stars

I have bought a lot of keys from here and never had an issue, not once.

Company replied


Company details

  1. Gaming service Provider

About G2A.COM

Written by the company

G2A.COM is the world’s largest marketplace for digital entertainment  attracting over 30 million users from 180 countries.It offers more than 75 thousand items, with helpful activation guides for each, from over 40 thousand sellers globally, at competitive prices and instant delivery.

G2A.COM supports various payment methods, including global options like cards, PayPal, and Google/Apple Pay, as well as local methods like Venmo, BLIK, iDEAL, Pix, Bizum, or Sofort, covering over 400 banking channels.

Security and privacy are top priorities, we ensure a safe and protected experience for both parties: buyers and sellers. Our support team aims to tailor solutions to each buyer's unique needs, whether it's technical issues, offer recommendations, or general inquiries. We prioritize user satisfaction and strive to provide an enjoyable and seamless digital journey.

All of us at G2A.COM prioritize the security and privacy of buyers. We take pride in providing a safe and protected experience throughout the online journey at G2A.COM.

Thank you for choosing G2A.COM—we open the Gate 2 Adventure, offering a diverse range of games and digital items to fuel your passion for exploration and excitement. .

To learn more about G2A.COM, visit our  Facebook, Twitter and LinkedIn profiles, or visit our corporate website G2A.COM.


Contact info

  • Keizersgracht 206, 1016DX, Amsterdam, Netherlands

  • g2a.com

4.0

Great

TrustScore 4 out of 5

332K reviews

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Rated 3 out of 5 stars

The invalid license (for software sold…

The invalid license (for software sold but not related to PC games), the lack of adequate/final feedback from the seller and the non-return of the amounts paid for the license finally seems to be related to something other than what was sold, etc. Under these conditions, I am also waiting for G2A support/intervention (as an intermediary from the point of view of selling products on the site; potential software specification error on the site?).
The invalid license (for software sold but not related to PC games), the lack of adequate/final feedback from the seller and the non-return of the amounts paid for the license finally seems to be related to something other than what was sold, etc. Under these conditions, I am also waiting for G2A support/intervention (as an intermediary from the point of view of selling products on the site; potential software specification error on the site?).
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Lack of support/solution from G2A and impossibility on the GA website to easily declare any problem encountered as a result of purchases on the G2A website (only through the seller etc)

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

G2A is very well laid out.

G2A is a very well laid out, easy to use, clear site. Always shows several offers for the same product. Based on price and reputation of supplier. I only buy from highest ranking or star rated to get a good price from a reliable source. I also used a 'spin the wheel' added discount. which was nice.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading description of the voucher…

Misleading description of the voucher and then refuse to provide refund.
Voucher stated 3 months PS membership and then £20 voucher provided. I tried to return (hasn’t been redeemed), company close conversation. Looks like scam company. Be careful.

February 19, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.

Regards,
G2A Team

Rated 5 out of 5 stars

Always quick and easy

I have been using G2A since around 2020, I’ve used it 10+ times and have never had a single issue. Maybe once I have had to wait a little longer for a key but it still arrived relatively quickly. As long as they are consistent I will continue to recommend and use their services.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased an account by mistake

I purchased an account by mistake. Their response was very corporate. Now I am out the money with a product I don’t know how to redeem.

March 9, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for the review. Could you please share your order number and the email address used during the transaction? This information will help us locate your order and verify the issue you’ve mentioned.

Regards,
G2A Team

Rated 1 out of 5 stars

the g2a support wont respond even tho…

the g2a support wont respond even tho the seller is scamming you... garbage site do not buy on it

March 7, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.

Regards,
G2A Team

Rated 1 out of 5 stars

Scammer sellers didnt reply

Scammer sellers didnt reply, no way to refund

March 7, 2026
G2A.COM logo

Reply from G2A.COM

Hello,

Thanks for bringing this to our attention. From what I can see, you have contacted the seller using the "General question" category. This way, the seller has no information about your order since your purchase is not assigned to the conversation. This prevents the seller from providing a refund because it's not technically possible. Information about contacting the seller can be found in our SupportHub here: https://supporthub.g2a.com/marketplace/en/Problem-Solving/how-can-i-contact-the-seller-if-i-have-a-question-or-problem-with-my-product

Regards,
G2A Team

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