My Choice Software Reviews 5,379

The representatives Alex & Jake were very friendly and very incredibly helpful. Each time I called they stayed on the line to confirm the software loaded correctly. I've bought software from MCS befor... See more

Wanted to give a positive “shout out” to Tyler. Last Thursday he helped me (a non-techy) get a reasonably priced Microsoft Package with Word and Excel for my grandaughter’s school computer. He made... See more

I was searching to buy an older version of MS Office so I could keep running Publisher on a new Windows11 computer. There were so many sellers online and I knew many of them were scams. This business... See more

I had purchased Access 2016, but hadn't received the download email, so I called Customer Service. Alex A. assisted me, explaining the reason I did not receive the email for the. He was patient whi... See more

Alex helped me purchase hard-to-find software, as well as installation support--all at a discounted New Year's price! The next day, he helped me install the software on my laptop using remote tech su... See more

You have a terrible Customer Service. I called today, requesting help to install Windows 11 that I bought from you, but the person that answered wasn't willing to help . I don't understand that if you... See more

Your rep Alex was very patient, knowledgeable, and understanding. I purchased your software without realizing that my laptop did not meet the minimum system requirements. He asked me a few questions a... See more

A shout out to Jake and the team. I had installed MS Office 2021 Professional, but copied and pasted the Key Code. Unfortunately when I copied the Key Code, it included an unnecessary character.... See more

I was having a lot of problems installing my new Microsoft Office 2024 program I just purchased from you. Alex took time walking me through the installation process. It turns out I had not uninstall... See more

I needed software for my new PC. I previously purchased Windows and MS Office from My Choice Software and the sales rep was knowledgeable and helpful - no hi pressure sales pitch. Download and instal... See more

Finn did what I would never have attempted. He answered my questions - and when they told me my correctly entered charge card was invalid, he kept at it until they finally accepted it. Two things I... See more

I had to purchase another Microsoft for Home and Student software package after 2 months because my computer died. It’s a one machine product. The experience loading this software onto a new PC was no... See more

Excellent service! We have been frustrated when trying to install new software on our own in the past, so we decided to pay to have MyChoiceSoftware do the installation for us. It was worth every pe... See more

Communication was great. Also, I had a question that was technical, and it was answered promptly and very thoroughly that’s unusual because most of us read too quickly so I would trust them with anot... See more

I was very frustrated when I couldn't get my software download and activation to work. I tried getting help from Microsoft but was given the wrong information. I went back to My Software support, and... See more

Gabe was able to assist me in activating a program that I had purchased in just 1 setting. I appreciated him greatly. I thought I was going to have to purchase additional programing, so he also sav... See more

I had an activation problem for Win11. Finn worked his magic with patience, expertise and confidence. All in all he made my experience great. I've never worked with a tech that answered the phone ri... See more

After my purchase I had difficulty installing the software. I made numerous attempts to reach out for support. Each time the representatives I spoke with seemed condecending to my troubles and offere... See more

Jake did an outstanding job helping me navigate to a successful install path for my Visio 2024 Professional purchase that allowed me to keep my Microsoft Smart App Control security on. The downlo... See more

Your software prices are very reasonable. Your site and download experience are very user friendly. Your customer service interaction was professional and efficient. A warm welcome when I realized I w... See more

Jake is fantastic! He provided incredible patient support for someone like me who isn't comfortable with computers. He walked me through the entire process of installing Microsoft Office with clear, e... See more

Needed help activating Win 11 home. Couldn't do it. Called support number and spoke with Jake. He took over computer remotely and worked on problem. After using a new activation code, the activation p... See more

Finn was very patient He used a reassuring calm voice that made me feel comfortable. He was knowledgeable and it didn't take long for me to be able to get back to work I really appreciate him... See more

Jake was truly exceptional in his knowledge, patience and understanding in explaining to me the right software package to buy for the new Apple iPad Pro I just bought. My choice in buying is driven i... See more

I got stuck with installation errors, and contacted the customer service. Jake F. promply returned all my emails and stuck with me until it was resolved. This is not the usual customer service .. gr... See more

Finn O'Sullivan Contacted me the same day I purchased my Microsoft Office Program to assist me in installing it. He was extremely polite and courteous and very very helpful. Within a very short time... See more

The phone support was great. I initially tried to buy from Microsoft website but they have so many roadblocks with signing in here and there (I am unable to sign in, it was never resolved) so I wrote... See more

I bought a windows 11 pro key several months ago and again today. I was not able to get it to activate, but a call to my choice software took care of the problem. Both times Jake did an absolute fanta... See more

After recently purchasing Office 2019, I had difficulty getting the product code to work. When I called, I spoke with Jake and he was more than helpful assisting me in entering the product code. Jake,... See more

After 10-days of frustration trying to download the MS-PROJECT Pro 2021 program, Order # 2000717470, my phone call to My Choice Software connected with Tyler V., who exhibited a sincere, patient at... See more

The entire contact was quick and easy. Finn made a task I was dreading, not the problem I was anticipating. He is knowledgeable and made the experience stress-free. FYI, this review will post under t... See more

I was totally lost during the install process, and I called your office. It was just my luck to have Finn answer my call for assistance. It was refreshing to have someone on the call who was patient... See more

I have received excellent customer service from Alex A. at My Choice Software today. As it turned out, there was no problem with the software that I purchased. Alex had to explain the product naming... See more

I wanted to take a moment to share how fantastic my experience was working with Jake. He was able to assist me with my issue extremely quickly and efficiently, which I truly appreciated. Jake was... See more

I’ve been using My Choice Software for years and have always received top-notch customer support with fast response times. I’d like to especially thank Alex for the quick resolution of an issue I was... See more

Gabe M was helpful beyond the call of duty. He was extremely patience with me while assisting with my questions and issues. I’m 79 years old and not as quick as when I was younger, thereohis knowledge... See more

As a non-profit governmental organization, it helps dealing with a vendor that makes sales and licensing quicker and faster. A one-time submission for tax exemption is great, and the pricing helps the... See more

Jake F listened to my issue and provided a quick right sized resolution. I will do business again with MY Choice Software because of great people like this that provide easy solutions to problems.

Alex made the installation process very easy after I was having trouble with it. Was on the phone for a short 10 minutes and everything was resolved. Very knowledgeable, helpful, and customer friendly... See more

Alex was awesome to work with — super professional and efficient. He got my software activated quickly and had me up and running in no time. Really appreciated how easy he made the whole process. Grea... See more

I don’t remember the name of the person I dealt with but I’m sure you can find that out from my purchase info. This transaction was so quick and easy. I was impressed at how smooth everything went. I... See more

Alex A. was GREAT! He made an appointment for me within 20 minutes of my call to your company. He call right when He said he would and prepared my computer for the download and installation of t... See more

I was fumbling along trying to install Microsoft software that I purchased from MyChoiceSoftware, and it was not working. I don't know what I did wrong, or didn't do. When I got Finn on the phone,... See more

Jake was amazing! He was on CA time when I called in early AM from the Midwest and my call was answered immediately. He went above & beyond to fix my problem and he solved it without a problem. He is... See more

So thankful that my call was answered by Tyler. He quickly resolved my issue in a very professional and patience manner. Thank You Tyler!

Jake Flome is very personable, unflappable, and competent. He contacted me prior to our session to introduce himself and was warm and reassuring once we connected. He was immediately open and easy t... See more

I had purchased the incorrect software. It's needed to ensure our Factory Acceptance Test is on schedule. Jake F. was able to quickly swap the product to what was needed with no headaches. He has alwa... See more

Alex knew (understood) the nature of my issue, which was getting Office 2013 installed on my PC. For those who have never had to install an older version of Office it is a very "interactive" task.... See more

Used install assist for Miscrosoft Office Professional Plus. Smoth, quick and worry-free statup. Took lless than 1/2 hour to get me up and running.

Seamless experience with Jake as he helped me get office working on two computers. Hats off to him and the company