While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Otto must be the best kept foodie secret in Essex! We dropped in for an unplanned lunch today, and had two starters each : the grilled vegetables and the pappardelle with wild mushrooms. Both were ab... See more

Rated 5 out of 5 stars

Ordering couldn’t be simpler. Emails confirm order, confirm dispatch of order and 2 hour delivery slot. Food is Michelin star quality. Have tried 4 different dishes, interesting recipes and absolut... See more

Rated 5 out of 5 stars

We enjoyed a fabulous culinary evening trying three different pasta dishes so we could savour a bit of everything - one cook per course with a little Italian music to boot! Each dish was delicious but... See more

Rated 5 out of 5 stars

Scrumptious pasta! Your taste buds won't be disappointed! Otto really do deliver the most amazing top restaurant quality pasta. Beautifully packaged with simple instructions and an excellent selection... See more

Company details

  1. Meal Delivery
  2. Online Food Ordering Service

About Otto

Written by the company

Otto is a pasta delivery service like no other.

Using extraordinarily good ingredients and recipes honed from years of top-flight restaurant cooking, Michelin-starred chef Phil Howard is transforming simple pasta suppers into exceptional meals.

At Otto we never cut corners with the quality of our ingredients. We use the same suppliers for our pasta dishes that Phil uses at his Michelin starred restaurants. What’s important to us is freshness, seasonality and, above all, flavour.

Whenever you order from us you can choose from eight dishes. We make our filled pasta and pasta sauces daily so freshness is guaranteed. The dishes range from elegantly simple to super-luxurious but the one thing they have in common is the attention to flavour. No dish will ever leave our kitchen unless it’s totally delicious.

There’s nothing worse than packaging that can’t be recycled. Every single element of our packaging has been scrutinised to make sure it is recyclable.

OTTO Instagram


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Otto must be the best kept foodie…

Otto must be the best kept foodie secret in Essex!
We dropped in for an unplanned lunch today, and had two starters each : the grilled vegetables and the pappardelle with wild mushrooms. Both were absolutely superb, cooked with flair, fresh ingredients, and full of great flavours. Whoever the chef is seriously talented. Service with a smile, and great coffee too.

January 8, 2026
Unprompted review
Advertisement
Advertisement
Rated 3 out of 5 stars

So used to a Carbonara made with…

So used to a Carbonara made with guanciale and raw egg yolk that this version of it I found not to be one of Phil's happier moments. Sorry!
Still a great fan of many of his other lovely recipes...

Two of the three boxes arrived misshapen, not quite flat, but clearly something had sat on the bundle and caused the artichoke tub in the antipasto box to burst open in transit. First time the packaging has been involved in an accidental (no doubt) incident!

With the best intentions,

.p.

June 26, 2022
Rated 5 out of 5 stars

Excellent quality

Excellent quality, taste, presentation and portion sizes. Great delivery service of fresh food that actually tastes like you made it at home! Recyclable packaging, too.

June 24, 2022
Advertisement
Rated 5 out of 5 stars

Delicious

Delicious, fresh pasta. Easy to follow recipe and double portion was perfect for two!

June 5, 2022
Advertisement
Rated 4 out of 5 stars

Excellent as a one-off

Our meal was restaurant standard, top class cuisine. We enjoyed the delivery experience, as a treat. The food was faultless.

The problem is - I am never going to spend money on delivery pasta, because pasta is something I cook at home a lot. So I’m a one time customer I’m afraid.

May 24, 2022
Rated 5 out of 5 stars

Top restaurant quality.

We ordered the truffle pasta meal and the prawn and scallop ravioli. All were very good, the focaccia was crispy and fluffy, the artichoke and also the tapenade were really good, the tapenade was very olivy and not at all bitter like some. The pasta itself was very well made and the sauces very good. I used less of the pasta water than was required as I prefer a more intense sauce but it still emulsified nicely. The raviolo were filled with lovely big chunks of prawn. The chocolate and hazelnut cream was not too sweet and not too creamy. Perfect. Lastly we enjoyed the salad dressing provided.
My only negative was with the delivery which was left by the bin in a hot day ever though my husband and son were in the house all day.

May 20, 2022
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look