Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can no-longer open new Thunderbird windows.

  • 9 réponses
  • 0 a ce problème
  • 17 vues
  • Dernière réponse par david.ledger

Very little to do with accounts, but none of the selectable topics cover 'user Interface'.

Used to be able to open different accounts in different windows. Can't remember how, but it was obvious. Once new window is created, each time Thunderbird is started it re-creates them. I accidentally closed one and can find no way to re-open it. I use three email accounts each needing a different mindset, so keeping them in different windows helps. Also one has a screendepth full of folders and so is easier to handle in its own window. (The others are still there but only take up one line each when collapsed.

140.7.1esr (64-bit) Mozilla Thunderbird Snap for Ubuntu ubuntu-snap-build - 1.0

Very little to do with accounts, but none of the selectable topics cover 'user Interface'. Used to be able to open different accounts in different windows. Can't remember how, but it was obvious. Once new window is created, each time Thunderbird is started it re-creates them. I accidentally closed one and can find no way to re-open it. I use three email accounts each needing a different mindset, so keeping them in different windows helps. Also one has a screendepth full of folders and so is easier to handle in its own window. (The others are still there but only take up one line each when collapsed. 140.7.1esr (64-bit) Mozilla Thunderbird Snap for Ubuntu ubuntu-snap-build - 1.0

Toutes les réponses (9)

Try highlighting an account, righclick and a menu should appear with option to open in new tab or new window

Thanks david. Rightclicking on the account is what my muscle memory told me to do, but nothing happens - no menu popup. At least it's not been removed. Double-clicking opens and closes the folder list. Double-clicking a message in the message list opens the message in a new tab. I haven't noticed a similar problem anywhere else so it's unlikely to be a generic shortcut problem.

OK, I'm clueless. You might try in troubleshoot mode, as a menu should appear when you rightlclick on an account. Maybe someone using Linux will see this thread.

Right+click on account -> Open in New Window should work on all OS. If it doesn't, check Error Console after attempt fails.

Thanks Wayne, but no menu pops up. No entry in syslog or Gnome Journal.

The Thunderbird error console is ctrl+shift+J

No entries in the error console either. Deleted Thunderbird from Snap and re-installed it. Moved nothing from the previous installation but re-created accounts from scratch. I started it from the command line and left it do download all emails. The open in new window problem is still there, along with some other odd things when changing Tabs with the keyboard. There are screenfulls of errors in the terminal. Multiple copies of:

[ERROR style::stylesheets::rule_parser] Saw @import rule, but no way to trigger the load

console.error: mail.activity: "onDownloadCompleted: TypeError: can't access property \"activity\", this._syncInfoPerFolder.get(...) is undefined" JavaScript error: resource:///modules/activity/autosync.sys.mjs, line 377: TypeError: can't access property "activity", this._syncInfoPerFolder.get(...) is undefined console.error: mail.activity: "OnDownloadError: Sent of My-email-address\n"

console.warn: mail.setup: ({_message:"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.", stack:"Exception@resource:///modules/accountcreation/AccountCreationUtils.sys.mjs:114:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.sys.mjs:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.sys.mjs:115:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1652:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:2061:31\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:2030:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1993:10\nonchange@about:accountsetup:1:15\nreceiveMessage@resource://gre/actors/SelectChild.sys.mjs:245:21\nreceiveMessage@resource://gre/actors/SelectChild.sys.mjs:483:21\n"})

console.error: mail.activity: "OnDownloadError: OmniOS of My-email-address\n" console.error: mail.activity: "onDownloadCompleted: TypeError: can't access property \"activity\", this._syncInfoPerFolder.get(...) is undefined"

   [This OmniOs folder error repeats many times. It is a historic folder. The Thunderbird version ends with 33 messages with no headers that look as if they are a thread of messages split up, followed by for headerless messages that look like one message from an entirely different folder split up.]
   This is on a brand new install with no filters added. Something is severely wrong. 

Thanks again, David

Thanks David. Someone is looking into this.

Since my last post I have done weekly updates and installed libcanberra-gtk-module. At around 22:50 GMT on 24th Feb I restarted Thunderbird from a terminal window with nohup and with stderr going to a log file. The log file shows: ...$ tail -f /var/log/thunderbird/stdout GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/thunderbird/parts/thunderbird/build/toolkit/xre/nsSigHandlers.cpp:201

(thunderbird_thunderbird:152076): Gtk-WARNING **: 23:33:22.104: GTK+ module /snap/thunderbird/995/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 23:33:22.104: Failed to load module "canberra-gtk-module" [GFX1-]: glxtest: libpci missing [GFX1-]: glxtest: libEGL initialize failed [GFX1-]: glxtest: No visuals found [GFX1-]: No GPUs detected via PCI


console.error: gloda.datastore: "got error in _asyncTrackerListener.handleError(): 19: constraint failed" console.error: gloda.datastore: "got error in _asyncTrackerListener.handleError(): 19: constraint failed" console.error: gloda.datastore: "got error in _asyncTrackerListener.handleError(): 19: constraint failed" [ERROR style::stylesheets::rule_parser] Saw @import rule, but no way to trigger the load [GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt console.error: [Exception... "Component returned failure code: 0x805e0006 (NS_ERROR_CONTENT_BLOCKED) [nsIChannel.asyncOpen]" nsresult: "0x805e0006 (NS_ERROR_CONTENT_BLOCKED)" location: "JS frame :: resource:///modules/FaviconLoader.sys.mjs :: load :: line 175" data: no] console.error: [Exception... "Component returned failure code: 0x805e0006 (NS_ERROR_CONTENT_BLOCKED) [nsIChannel.asyncOpen]" nsresult: "0x805e0006 (NS_ERROR_CONTENT_BLOCKED)" location: "JS frame :: resource:///modules/FaviconLoader.sys.mjs :: load :: line 175" data: no] console.error: [Exception... "Component returned failure code: 0x805e0006 (NS_ERROR_CONTENT_BLOCKED) [nsIChannel.asyncOpen]" nsresult: "0x805e0006 (NS_ERROR_CONTENT_BLOCKED)" location: "JS frame :: resource:///modules/FaviconLoader.sys.mjs :: load :: line 175" data: no] [ERROR style::stylesheets::rule_parser] Saw @import rule, but no way to trigger the load [ERROR style::stylesheets::rule_parser] Saw @import rule, but no way to trigger the load [ERROR style::stylesheets::rule_parser] Saw @import rule, but no way to trigger the load

   - repeated
Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.