Non Verbal
Communication in
different countries
Nonverbal Communication: a system of
symbolic behaviors that includes all forms of
communication except words.
All the ways we convey messages
and feelings without words
Example: body language
The most important thing in
communication
is to hear what isnt being said.
- Peter F. Drucker
China
GREETINGS GESTURES
Shaking hands is the customary form of
greeting, but often a nod of the head or
slight bow.
Business cards are often exchanged.
The Chinese are enthusiastic applauders
When walking in public places, direct eye
contact and staring is uncommon in the larger
cities.
TOUCHING GESTURES
Avoid touching or any prolonged form of body
contact.
Public displays of affection are very rare.
Apologies are neither offered nor expected.
Personal space is much less in China. The
Chinese will stand much closer than
Westerners
BECKONING GESTURES
The palm faces downward and the fingers are
moved in a scratching motion. Avoid using index
finger.
The open hand is used for pointing (not just one
or two fingers,)
They avoid use of feet gesture because feet are
considered lowly and dirty.
Japan
GREETING GESTURES
The graceful act of bowing is the traditional
greeting.
Avoid hugging and kissing when greeting.
It is considered rude to stare. Prolonged
direct eye contact is considered impolite or
even intimidating.
It is considered rude to stand with hand in
pockets.
The seemingly simple act of exchanging
business cards is more complex in Japan
TOUCHING GESTURES
The Japanese are not a touch-oriented
society, so avoid open displays of affection,
touching or any prolonged form of body
contact.
Queues are generally respected; it is only in
crowded train and subway stations where the
huge volume of people causes touching and
pushing.
BECKONING GESTURES
It is considered insulting to point to someone
fingers extended and the thumb folded into
the palm.
To beckon someone, the palm faces downward
and the fingers are moved in a scratching
motion.
Korea
GREETING GESTURES
Bowing is the traditional form for both
greeting & departing.
Direct eye contact is considered impolite.
Business cards are traded respectfully. Keep
the card on the table in front.
When saying good-bye, the traditional
gesture is the bow, younger generation has
adopted the western custom by moving their
arm side-to-side.
TOUCHING GESTURES
Generally speaking, the Koreans are not a
touch-oriented society (especially true for
visitors.)
Public displays of affection are very rare.
Apologies are neither offered nor expected
BECKONING GESTURES
The open hand or the middle finger is used for
pointing.
The palm faces downward and the fingers are
moved in a scratching motion. Using the arm
and hand up, palm toward the face is used only
for calling dogs and children.
Loud talking or laughing is usually avoided.
When walking in public, keep to the left side
of the walkway and stairway
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