CHAPTER - IV

Kyraim/TM
 CHAPTER - IV

TRAINING - AN ANALYSIS I (PERCENTAGE ANALYSIS)

Table -1

Age of the Respondents

[Link]. Particulars Frequency Percentage

1. Less than 30 6 1

2. 31 to 40 46 7

3. 41 to 50 259 41

4. 51 and above 329 51

Total 640 100

Source : Primary Data

The above table shows the age of the respondents. All the respondents belonged

to executive and supervisor category, as the designation itself implies it requires work

experience, hence 51% majority of the respondents belonged to the age group 51 and

above, 41% of the respondents belonged to the age group 41 to 50 years, 7% of the

respondents belonged to the age group 31 to 40 years and the rest \% of the respondents

belonged to the age group less than 30 as executive and supervisor positions require

greater experience in work.

Thus, majority of the respondents belonged to the age group 51 and above.

96
 Diagram - 1

Age of the respondents

350.

300

250

200
B Frequency
150 sF^centage

100

50


0 ,^2^ Mtt:
Less than 30 31to40 41to50 51 and ^tx>ve

97
 Table - 2

Sex of the Respondents

[Link]. Particulars Frequency Percentage

1. Male 606 95

2. Female 34 5

Total 640 100

Source : Primary Data

The table above shows the sex distribution of the respondents, where 95% of the

respondents were male as the organization uses heavy machinery and due to shift

systems in the firm which would not be suitable for women mostly males were

appointed and very few i.e. 5% of the respondents were female.

Thus, majority of the respondents were male.

98
 Diagram - 2

Sex of the respondents

Male
Female

95%

99
 Table - 3

Marital Status of the Respondents

[Link]. Particulars Frequency Percentage

1. Married 634 99

2. Unmarried 6 1

Total 640 100

Source : Primary Data

The above table shows the marital status of the respondents. 99% of the

respondents were married. As for the study executives and supervisor cadres were taken

which indicates that most of the respondents were of above 51 years of age and the rest

1% of the respondents were unmarried.

Thus, majority of the respondents were married.

100
 Diagram - 3

Marital Statajs of the respondents

1%
^ - - - * ^
^.^^ ^^ _
,.?* ^
>*******>
/* >
ManrJed
> ^ ^--******<
-..____ ..*

Q Unmarried
^* 4 <
<-

-IM
' ^
^ "^
f t "t t t t t t f "
99%

101
 Table - 4

Qualification of the Respondents

[Link]. Particulars Frequency Percentage

1. Diploma 156 25

2. UG 108 17

3. PG 148 23

4. Professional 111 17

5. Others 117 18

Total 640 100

Source : Primary Data

The table above shows the educational qualification of the respondents. 25% of

the respondents were diploma holders as majority of them were educated from ITI, 23%

of the respondents were post graduates, 18% of the responses were qualified in other

fields, and 17% each of the respondents were qualified as undergraduates and

professionals.

Thus, majority of the respondents were diploma holders.

102
 Diagram - 4

Qualification of the Respondents

Q Frequency
B Percentage

Dpkxna FYofessional Others

103
 Table - 5

Designation of the Respondents

[Link]. Particulars Frequency Percentage

1. Executives 320 50

2. Supervisor 320 50

Total 640 100

Source : Primary Data

The above table shows the designation of the respondents. 50% each of the

respondents belonged to Supervisor category and Executive category, as these two

cadres were taken for the study.

Thus, majority of the respondents belonged to executive and supervisor

category.

104
 Diagram - 5

Designation of the Respondents

Executives
50% ^ H M m m H j ^ P 50% B Supervisor

105
 Table - 6

Work Experience of the Respondents

[Link]. Particulars Frequency Percentage

1. 5 yrs to 10 yrs 12 2

2. 11 yrs to 15 yrs 21 3

3. 16 yrs to 20 yrs 16 2

4. 21 yrs to 30 yrs 398 61

5. 30 yrs and above 193 30

Total 640 100

Source : Primary Data

The table shows the duration of work experience of the respondents. Owing to

the reason that executives and supervisors were taken for study and the designation

requires experience 61% of the respondents had 21 to 30 years of experience, 30% of

the respondents had above 30 years of experience, 3% of the respondents had 11 to 15

years of experience, and the rest 2% each of the respondents had 5 to 10 years of

experience and 16 to 20 years of experience.

Thus, majority of the respondents had 21 to 30 years of work experience.

106
 Diagram - 6

Work Experience of the Respondents

/<^
AOOn y
350

300

250

200 Frequency
'.'.'.* ^ H
'''''^1 F^rcerrtage
150
1 ^m
100

50 3^B
1 /'^VJ ^1

/ ^!i;'fciw>' \'\'V\ H B F F'i'i''BBB^

oJ , 1

SyrstolOyrs 11yrsto15yrs 16 yrs to 20 yrs 21 yrs to 30 yrs 30 yrs and above

107
 Table - 7

Overall Training programme

[Link]. Particulars Frequency Percentage

1. Highly Satisfied 280 44

2. Satisfied 332 52

3. Moderate 22 3

4. Dissatisfied 6 1

5. Highly Dissatisfied 0 0

Total 640 100

Source : Primary Data

The above table shows responses regarding overall training programme, where

52% of the respondents were satisfied with the training programme, 44% of the

respondents were highly satisfied, 3% of the respondents responded Moderate and the

rest 1% of the respondents were dissatisfied with the training programme.

Thus, majority of the respondents were overall satisfied with the training

programme.

108
 Diagram - 7

Overall Training programme

ID Frequency
BPsrcentage

nn^-
Hghly Satisfied Moderately Dssafisfied Hghiy
Satisfied Dissatisfied

109
 Table - 8

Norms and values clearly explained

[Link]. Particulars Frequency Percentage

1. Strongly Agree 109 17

2. Agree 451 71

3. Moderate 53 8

4. Disagree 27 4

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

In the table 71% of the respondents agreed that the organization's norms and

values were clearly explained during induction training, 17% of them strongly agreed,

8% of the respondents responded Moderate, and the remaining 4% of the respondents

disagreed that the norms and values were clearly explained.

Thus, majority of the respondents agreed that the organization's norms and

values were clearly explained during induction training.

110
 Table - 9

Induction training useful for new recruits

[Link]. Particulars Frequency Percentage

1. Strongly Agree 146 23

2. Agree 420 65

3. Moderate 24 4

4. Disagree 33 5

5. Strongly Disagree 17 3

Total 640 100

Source : Primary Data

The table shows that 65% of the respondents agreed that new recruits found

induction training very useful in the organization, 23% of the respondents strongly

agreed to induction training being very useful, 5% of the respondents disagreed, 4% of

the respondents responded Moderate, and the rest 3%) of the respondents strongly

disagreed that induction training was useful in the organization.

Thus, majority of the respondents agreed that new recruits found induction

training very useful in the organization.

Ill
 Diagram - 8

Induction training useful for new recruits

450

400

350

300

250
a Frequency
200-1
Rsrcentage

"llXHili^ txtllBBi UzSS^

StrongV Agree Moderartely Disagree Strongly
Agree Disagree

112
 Table - 10

Periodical evaluation of training

[Link]. Particulars Frequency Percentage

1. Strongly Agree 160 25

2. Agree 428 67

3. Moderate 18 3

4. Disagree 22 3

5. Strongly Disagree 12 2

Total 640 100

Source : Primary Data

In the table 67% of the respondents agreed that induction training was

periodically evaluated and improved in the organization, 25% of the respondents

strongly agreed that training was periodically evaluated and improved, 3% each of the

respondents responded Moderate and disagreed to evaluation and improvement of

training, and the remaining 2% of the respondents strongly disagreed.

Thus, majority of the respondents agreed that induction training was periodically

evaluated and improved in the organization.

113
 Table-11

Adequate duration for training

[Link]. Particulars Frequency Percentage

1. Strongly Agree 89 14

2. Agree 499 78

3. Moderate 11 2

4. Disagree 30 4

5. Strongly Disagree 11 2

Total 640 100

Source : Primary Data

From the table the researcher infer that 78% of the respondents agreed that

duration provided for training was adequate, 14% of them strongly agreed, 4% of the

respondents disagreed that the duration of training was adequate, and 2% each of the

respondents responded Moderate and strongly disagreed regarding the duration of

induction training.

Thus, majority of the respondents agreed that duration provided for training was

adequate.

114
 Table -12

Training infrastructure

[Link]. Particulars Frequency Percentage

1. Strongly Agree 93 14

2. Agree 471 74

3. Moderate 53 8

4. Disagree 18 3

5. Strongly Disagree 5 1

Total 640 100

Source : Primary Data

Regarding training infrastructure 74% of the respondents agreed that

infrastructure provided for training was sufficient as BHEL is one of the biggest firms

which were thousands of employees are engaged, hence the best of infrastructure is

provided for training, 14% of the respondents strongly agreed to sufficient training

infrastructure, 8% of them responded Moderate, 3% of the respondents disagreed and

the remaining 1% of the respondents strongly disagreed to sufficient training

infi-astructure being provided in the organization.

Thus, majority of the respondents agreed that infrastructure provided for training

was sufficient.

115
 Table - 13

Training equipment, lab, model rooms, etc

[Link]. Particulars Frequency Percentage

1. Highly Satisfied 121 19

2. Satisfied 431 67

3. Moderate 66 10

4. Dissatisfied 17 3

5. Highly Dissatisfied 5 1

Total 640 100

Source : Primary Data

From the table it is inferred that 67% of the respondents were satisfied with the

training equipment, lab, model rooms and etc provided during training, 19% of them

were highly satisfied with the training equipment, 10% of the respondents responded

Moderate, 3% of the respondents were dissatisfied and the rest 1% of the respondents

were highly dissatisfied with the training equipments.

Thus, majority of the respondents were satisfied with the training equipment,

lab, model rooms and etc provided during training.

116
 Table-14

Tools / study materials for training

[Link]. Particulars Frequency Percentage

1. Excellent 30 5

2. Very Good 416 65

3. Good 172 27

4. Average 22 3

5. Poor 0 0

Total 640 100

Source : Primary Data

Responses relating to tools and study materials provided for training shows that

65% of the respondents rated tools and materials provided were very good, 27% of the

respondents rated them good, 5% of the respondents rated the tools and study materials

provided as excellent and the remaining 3% of the respondents rated them average.

Thus, majority of the respondents responded the tools and study materials

provided for training were very good.

117
 Diagram - 9

Tools I study materials for training

450

400

350

300

250
Frequency
200 Percentage
150

100

50

0
Bccelent Very Good Good Average Poor

118
 Table-15

Contents covered in the training program

[Link]. Particulars Frequency Percentage

1. Highly Satisfied 90 14

2. Satisfied 510 80

3. Moderate 12 2

4. Dissatisfied 28 4

5. Highly Dissatisfied 0 0

Total 640 100

Source : Primary Data

Out of the whole 80% of the respondents were satisfied with the contents

covered in the training program, 14% of the respondents were highly satisfied with the

contents provided in the training program, 4% of them were dissatisfied and the rest 2%

of the respondents responded Moderate towards the contents covered in the training

program.

Thus, majority of the respondents were satisfied with the contents covered in the

training program.

119
 Table - 1 6

Training is not very difficult

[Link]. Particulars Frequency Percentage

1. Strongly Agree 30 5

2. Agree 66 10

3. Moderate 509 80

4. Disagree 29 4

5. Strongly Disagree 6 1

Total 640 100

Source : Primary Data

In the above table 80% of the respondents responded Moderate towards training

not being very difficult, 10% of the respondents agreed that training was not very

difficult was difficuh, 5% of the respondents strongly agreed, 4% of the respondents

disagreed that training was not very difficult, and the remaining 1 % of the respondents

strongly disagreed that training was not very difficult.

Thus, majority of the respondents responded Moderate towards training not

being very difficult.

120
 Diagram - 1 0

Training is not very difficult

600n

500

400

300 n Frequency
a Rarcentage
200

100

strongly Agree Moderately Disagree Strongly

Agree Disagree

121
 Table-17

Problem easily expressed to higher authority

[Link]. Particulars Frequency Percentage

1. Strongly Agree 52 8

2. Agree 564 88

3. Moderate 12 2

4. Disagree 12 2

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

In the table 88% of the respondents agreed problems faced in training could be

easily expressed to higher authority, 8% of the respondents strongly agreed that

problems could be easily expressed to higher authority, and 2% each of the respondents

responded Moderate and disagreed that problems could be easily conveyed to higher

authority.

Thus, majority of the respondents agreed that problems faced in training could

be easily expressed to higher authority.

122
 Table-18

Provision to convey difficulties faced

[Link]. Particulars Frequency Percentage

1. Yes 550 86

2. No 90 14

Total 640 100

Source : Primary Data

From the table we infer that 86% of the respondents responded that provision

was provided to convey difficulties faced at the time of training, and the rest 14% of the

respondents responded there was no provision to convey their difficulties to convey

difficulties faced at the time of training.

Thus, majority of the respondents responded that provision was provided to

convey difficulties faced at the time of training.

123
 Table -19

Response to suggestions

[Link]. Particulars Frequency Percentage

1. Excellent 30 5

2. Very Good 416 65

3. Good 164 25

4. Average 24 4

5. Poor 6 1

Total 640 100

Source : Primary Data

In the table 65% of the respondents responded that responses to suggestions was

very good, 25% of the respondents responded good, 5% of the respondents felt that

responses towards suggestions was excellent, 4% of the respondents responded the

responses for suggestions was average, and to remaining 1 % of the respondents the

responses towards suggestions was poor.

Thus, majority of the respondents responded that response to suggestions was

very good.

124
 Diagram -11

Response to suggestions

450n

400

350

300

250 ts Frequency
200 Q Percentage

150

100

50
I^SH
^ @
^|->a ^^ rs Sb= /
0 / ^9 ^^
Bccelent Very Good Good Average Rjor

125
 Table - 20

Selection to Undergo Training

SI. Strongly Mode Dis Strongly

Particulars Agree Toti
No Agree rate agree Disagree
Employees are
sponsored for Frequency 72 480 71 17 0 64(
training
1
programmes on the
basis of genuine Percentage 11 75 11 3 0 10(
training needs
Those who are
sponsored for the Frequency 273 285 42 23 17 64(
training
2
programmes take
the training Percentage 43 44 7 3 3 10(
sincerely
Employees are
sponsored for Frequency 121 455 12 46 6 64(
training
programmes on the
3
basis of carefully
identified Percentage 19 71 2 7 1 10(
developmental
needs
Employees
sponsored for Frequency 88 446 59 35 12 64(
training go with a
clear understanding
4.
of the skills and
knowledge they are Percentage 14 70 9 5 2 10(
expected to acquire
from the training
Source : Primary Data

The above table shows the responses relating to the selection for training.

Employees were sponsored for training programmes based on training needs to

this 75% of the respondents agreed, 11% each of the respondents strongly agreed and

responded Moderate that trainees were sponsored for training program based on training

needs, and the rest 3% of the respondents disagreed.

126
 In the table 44% of the respondents agreed that the sponsored employees took up

the training program seriously, 43% of the respondents strongly agreed the trainees took

training seriously, 7% of them responded Moderate, and 3% each of the respondents

disagreed and strongly disagreed that trainees took training seriously.

Employees sponsored for training were selected based on careful identification

of developmental needs to this 71 % of the respondents agreed, 19% of the respondents

strongly agreed, 7% of the respondents disagreed that employees were selected based on

developmental needs, 2% of the respondents responded Moderate and the rest 1% of the

respondents strongly disagreed.

70% of the respondents agreed that employees sponsored for training went with

a clear understanding of the skills and knowledge they acquired from training, 14% of

them strongly agreed, 9% of the respondents responded Moderate they went for training

knowing the skills and knowledge they acquired from training, 5% of them disagreed

and the remaining 2% of the respondents strongly disagreed.

Thus, majority of the respondents agreed that Employees were sponsored for

training programmes based on training needs, sponsored employees took up the training

program seriously. Employees sponsored for training were selected based on careful

identification of developmental needs, employees sponsored for training went with a

clear understanding of the skills and knowledge they acquired from training.

127
 Table - 21

Planning / execution of the training programme

[Link]. Particulars Frequency Percentage

1. Excellent 18 3

2. Very Good 398 62

3. Good 189 29

4. Average 24 4

5. Poor 11 2

Total 640 100

Source : Primary Data

According to 62% of the respondents the planning and execution of the training

program was very good, 29% of the respondents responded the planning and execution

of the training program good, 4% of them rated the training program as average, to 3%

of the respondents the planning and execution of the training program was excellent,

and the rest 2% of the respondents rated the training program as poor.

Thus, majority of the respondents rated the planning and execution of the

training program as very good.

128
 Table - 22

Time to reflect and plan improvements

[Link]. Particulars Frequency Percentage

1. Strongly Agree 128 20

2. Agree 400 63

3. Moderate 65 10

4. Disagree 41 6

5. Strongly Disagree 6 1

Total 640 100

Source : Primary Data

In the above table 63% of the respondents agreed that employees returning from

training had adequate free time to reflect and plan improvements in the organization,

20% of the respondents strongly agreed, 10% of them responded Moderate, 6% of the

respondents disagreed they were given adequate free time to reflect and plan

improvements, and the remaining 1% of the respondents strongly disagreed.

Thus, majority of the respondents agreed that employees returning from training

had adequate free time to reflect and plan improvements in the organization.

129
 Table - 23

Training handled by experienced faculty

[Link]. Particulars Frequency Percentage

1. Strongly Agree 307 48

2. Agree 275 43

3. Moderate 35 5

4. Disagree 17 3

5. Strongly Disagree 6 1

Total 640 100

Source : Primary Data

The above table infers that 48% of the respondents strongly agreed that training

and development programmes were handled by experienced and competent faculty,

43% of them agreed, 5% of the respondents responded Moderate, 3% of the respondents

disagreed and the rest 1% of the respondents strongly disagreed that training

programmes were handled by experienced faculty.

Thus, majority of the respondents strongly agreed that training and development

programmes were handled by experienced and competent faculty.

130
 Diagram - 12

Training handled by experienced feculty

350i

300

250

200
Q Frequency
150
a Percentage
100

50

0 mMlM/
Strongly Agree Moderately Disagree Strongly
Agree Disagree

131
 Table - 24

Supervisor's performance appraisal

[Link]. Particulars Frequency Percentage

1. Highly Satisfied 144 23

2. Satisfied 414 65

3. Moderate 54 8

4. Dissatisfied 28 4

5. Highly Dissatisfied 0 0

Total 640 100

Source : Primary Data

According to 65% of the respondents the performance appraisal of the

supervisor after training was satisfactory, 23% of the respondents were highly satisfied

with the supervisor's performance appraisal, 8% of them were responded Moderate, and

the rest 4% of the respondents were dissatisfied with the supervisor's performance

appraisal after training.

Thus, majority of the respondents were satisfied with the supervisors

performance appraisal after training.

132
 Table - 25

Excellent quality of the training

[Link]. Particulars Frequency Percentage

1. Strongly Agree 103 16

2. Agree 467 73

3. Moderate 36 5

4. Disagree 17 3

5. Strongly Disagree 17 3

Total 640 100

Source : Primary Data

73% of the respondents agreed that the quality of the training programmes in the

organization was excellent, 16% of the respondents strongly agreed, 5% of the

respondents responded Moderate and 3% each of the respondents disagreed and

strongly disagreed that the excellent quality of training program was provided in the

organization.

Thus, majority of the respondents agreed that the quality of the training

programmes in the organization was excellent.

133
 Table - 26

Selection of Training programmes

[Link]. Particulars Frequency Percentage

1. Strongly Agree 112 17

2. Agree 464 73

3. Moderate 24 4

4. Disagree 34 5

5. Strongly Disagree 6 1

Total 640 100

Source : Primary Data

In the table above 73% of the respondents agreed that training programmes were

selected after collecting enough information about their suitability, 17% of the

respondents strongly agreed, 5% of them were dissatisfied with the selection of the

training programme, 4% of them responded Moderate, and the remaining 1% of the

respondents strongly disagreed the training programme was selected after collecting

enough information about suitability.

Thus, majority of the respondents agreed that training programmes were selected

after collecting enough information about their suitability.

134
 Growth Result

SI. Strongly Dis Strongly

Particulars Agree Moderate Tot;
No Agree agree Disagree
The training
programs were Frequency 87 489 48 5 11 64(
1 relevant to my
growth and Percentage 14 76 7 1 2 10(
development
The training
programmes Frequency 305 259 36 28 12 64(
2 were helpful in
upgrading my Percentage 48 40 6 4 2 10(
skills
Training
programmes Frequency 170 418 24 17 11 64(
helped me to
remain updated
3
with the latest
technology / Percentage 26 65 4 3 2 10(
practices
/policies
Training
programs Frequency 89 451 48 46 6 64(
contribute in
4. improving the
overall Percentage 14 71 7 7 1 10(
performance of
the organization
After the
training Frequency 48 187 370 23 12 64(
programme, I
5.
am likely to get
more incentives Percentage 8 29 58 3 2 10(
than before
Source : Primary Data

The above table shows the responses regarding the growth and results of

training.

In the table 76% of the respondents agreed the training programmes were

relevant in growth and development, 14% of the respondents strongly agreed, 7% of

them responded Moderate, 2% of them strongly disagreed and the remaining 1% of the

respondents disagreed that training programmes helped in growth and development.

135
 According to 48% of the responses they strongly agreed training programmes

were helpful in upgrading their skills, 40% of the respondents agreed training

programmes upgraded their skill, 6% of them responded Moderate, 4% of the

respondents disagreed and the rest 2% of the respondents strongly disagreed the training

programmes upgraded their skill.

In the table 65% of the respondents agreed training programmes helped them

remain updated with the latest technology practices and policies, 26% of the

respondents strongly agreed, 4% of them responded Moderate, 3% of the respondents

disagreed training programmes helped them to update with latest technology, practices

and policies, and the rest 2% of the respondents strongly disagreed.

Training programmes contributed in improving the overall performance of the

organization to this 71% of the respondents agreed, 14% of the respondents strongly

agreed, 7% each of the respondents responded Moderate and disagreed, and the

remaining 1% of the respondents strongly disagreed training programme helped to

improve the overall performance of the organization.

In the table 58% of the respondents responded Moderate that they received more

incentives than before after the training programme 29% of the respondents agreed, 8%

of the respondents strongly agreed they received more incentives than before, 3% of the

respondents disagreed and the remaining 2% of the respondents strongly disagreed.

Thus, majority of the respondents strongly agreed training programmes were

helpfiil in upgrading their skills.

Majority of the respondents agreed the training programs were relevant in

growth and development and training programmes helped them to remain updated with

the latest technology practices and policies.

Majority of the respondents responded Moderate that they received more

incentives than before after the training programme.

136
 Table - 28

Improvement in Relationships

SI. Strongly Dis Strongly

Particulars Agree Moderate Tota
No Agree agree Disagree
Training
programs help in Frequency 163 407 36 34 0 640
bridging the gap
1
between
supervisor and Percentage 25 64 6 5 0 100
subordinate
After attending
the training Frequency 122 430 66 11 11 640
programme, I
think that I can be
of great help in
2
maintaining a
cordial and Percentage 19 67 10 2 2 100
orderly
atmosphere in the
organisation
Training
contributes to a Frequency 110 448 42 28 12 640
large extent in
3 improving the
confidence and Percentage 17 70 7 4 2 100
commitment of an
employee
Source : Primary Data

The above table shows the responses of the respondents relating to the behaviour

and relationship of the employees after training.

Training program helps bridging the gap between the supervisors and

subordinates to this 64% of the respondents agreed, 25% of the respondents strongly

agreed, 6% of them responded Moderate and the remaining 5% of them disagreed.

137
 Attending the training programmes helped to a great deal in maintaining cordial

and orderly atmosphere in the organization to this 67% of the respondents agreed, 19%

of the respondents strongly agreed, 10% of the respondents responded Moderate and 2%

each of the respondents disagreed and strongly disagreed.

Training to a large extent improves the confidence and commitment of the

employee to this 70% of the respondents agreed, 17% of the respondents strongly

agreed, 7% of the respondents responded Moderate, 4% of the respondents disagreed,

and the remaining 2% of the respondents strongly disagreed.

Thus, majority of the respondents agreed that training program helped bridging

the gap between the supervisors and subordinates, attending the training programmes

helped to a great deal in maintaining cordial and orderly atmosphere in the organization,

and Training to a large extent improves the confidence and commitment of the

employee.

138
 Table - 29

Attitude Towards Training

SI. Strongly Dis Strongly

Particulars Agree Moderate Toti
No Agree agree Disagree
The training
programmes Frequency 53 463 78 35 11 640
have reinforced
1
my belief in the
usefulness of Percentage 8 72 12 6 2 100
training
I will not like to
miss the training Frequency 300 246 59 24 11 640
programs
2
conducted by
my organisation Percentage 47 38 9 4 2 100
in the future
Training Frequency 179 313 101 12 35 640
programmes
3
should be taken
more seriously Percentage 28 49 16 2 5 100

Frequency 24 185 390 35 6 640

Training is an
4
ongoing process
Percentage 4 29 61 5 0 100

Source : Primary Data

The above table infers the responses of the respondents regarding the attitude of

the employees towards training.

Regarding training programmes helped in reinforcing belief in the usefulness of

training to this 72% of the respondents agreed, 12% of them responded Moderate, 8%

of the respondents strongly agreed, 6% of the respondents disagreed and the remaining

2% of the respondents strongly disagreed.

47% of them strongly agreed they would not like to miss training programmes

conducted by the organization in future, 38% of the respondents agreed, 9% of the

respondents responded Moderate, 4% of the respondents disagreed they liked to attend

139
future training programmes conducted by the organization, and the rest 2% of the

respondents strongly disagreed.

In the table 49% of the respondents agreed that training programmes should be

taken seriously, 28% of the respondents strongly agreed, 16% of the respondents

responded Moderate that training programme must be taken seriously, 5% of the

respondents strongly disagreed, and the rest 2% of the respondents disagreed training

must be taken seriously.

Out of the whole 61% of the respondents responded Moderate that training was

an ongoing process, 29% of the respondents agreed training was an ongoing process,

5% of the respondents disagreed, and the remaining 4% of them strongly agreed.

Thus, majority of the respondents strongly agreed they would not like to miss

training programmes conducted by the organization in future.

Majority of the respondents agreed training programmes helped in reinforcing

belief in the usefulness of training, and that training programmes should be taken

seriously.

Majority of the respondents responded Moderate that training was an ongoing

process.

140
 Table-30

Helps increase the production

[Link]. Particulars Frequency Percentage

1. Strongly Agree 115 18

2. Agree 503 79

3. Moderate 13 2

4. Disagree 9 1

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

From the table it is inferred that 79% of the respondents agreed training

programmes helped to increase production in the organization, 18% of the respondents

strongly agreed, 2% each of the respondents disagreed and strongly disagreed, and the

rest 1% of the respondents responded Moderate that training helped to increase

production.

Thus, majority of the respondents agreed training programmes helped to

increase production in the organization.

141
 Diagram -13

Helps increase the production

600.

SCO

400

300 O Frequency
Percentage
200

100

^"lAi^ i^^WlJT' -7
V
strongly Agree Moderately Disagree Strongly
Agree Disagree

142
 Table - 31

Grievance's minimized

SLNo. Particulars Frequency Percentage

1. Strongly Agree 204 32

2. Agree 354 55

3. Moderate 63 10

4. Disagree 19 3

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

In the above table 55% of the respondents agreed that grievances were

minimized after training, 32% of the respondents strongly agreed, 10% of the

respondents responded Moderate that training minimized grievances, 3% of the

respondents disagreed that training minimized grievances.

Thus, majority of the respondents agreed that grievances were minimized after

training.

143
 Table - 32

Minimized absenteeism

[Link]. Particulars Frequency Percentage

1. Strongly Agree 190 30

2. Agree 400 63

3. Moderate 41 6

4. Disagree 9 1

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

Attending training programmes minimized absenteeism, this was agreed by 63%

of the respondents, 30% of the respondents strongly agreed to this, 6% of them

responded Moderate, and 1% each of the respondents disagreed and strongly disagreed

that training minimized absenteeism.

Thus, majority of the respondents agreed that after training programmes

minimized absenteeism.
 Table - 33

Increased morale and efficiency

[Link]. Particulars Frequency Percentage

1. Strongly Agree 185 29

2. Agree 429 67

3. Moderate 26 4

4. Disagree 0 0

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

In the above table a researcher infer that 67% of the respondents agreed that

employees morale and efficiency was increased after training, 29% of the respondents

strongly agreed, 4% of the respondents responded Moderate that training increased

morale and efficiency.

Thus, majority of the respondents agreed that employees morale and efficiency

was increased after training.

145
 Diagram -14

Increased morale and efficiency

a Frequency
Parcentage

Strongly Agree Moderately Disagree Strongly

Agree Dsagree

146
 Table - 34

Minimize mistakes increase the job satisfaction

[Link]. Particulars Frequency Percentage

1. Strongly Agree 240 38

2. Agree 372 58

3. Moderate 28 4

4. Disagree 0 0

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

The above table shows that 58% of the respondents agreed that training helped

to minimize mistakes and increase job satisfaction, 38% of the respondents strongly

agreed, 4%) of the respondents responded Moderate that training minimized mistakes

and increased job satisfaction.

Thus, majority of the respondents agreed that training helped to minimize

mistakes and increase job satisfaction.

147
 Table - 35

Job more interesting after training

[Link]. Particulars Frequency Percentage

1. Strongly Agree 176 28

2. Agree 416 65

3. Moderate 39 6

4. Disagree 9 1

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

Out of the whole majority of the respondents 65% of them agreed that their job

was made more interesting after training, 28% of the respondents strongly agreed

training made jobs more interesting, 6% of the respondents responded Moderate, 1% of

them disagreed that training made their job interesting.

Thus, majority of the respondents agreed that their job was made more

interesting after training.

148
 Table - 36

Training helps achieve organization's mission

[Link]. Particulars Frequency Percentage

1. Strongly Agree 62 10

2. Agree 538 84

3. Moderate 18 3

4. Disagree 0 0

5. Strongly Disagree 22 3

Total 640 100

Source : Primary Data

Top managers see training as an important way to help achieve the organizations

mission, to this 84% of the respondents agreed, 10% of them strongly agreed, and 3%

each of the respondents responded Moderate and strongly disagreed that training helped

to achieve organization's mission.

Thus, majority of the respondents agreed that top managers saw training as an

important way to achieve the organizations mission.

149
 Table - 37

Managers spending time promoting and delivering training

[Link]. Particulars Frequency Percentage

1. Strongly Agree 138 22

2. Agree 414 65

3. Moderate 60 9

4. Disagree 16 2

5. Strongly Disagree 12 2

Total 640 100

Source: Primary Data

In the table 65% of the respondents agreed that top managers showed their

commitment to training by spending time promoting and delivering it, 22% of the

respondents strongly agreed, 9% of the respondents responded Moderate that managers

spent time promoting for training, and 2% each of the respondents disagreed and

strongly disagreed to managers spending time to promote training.

Thus, majority of the respondents agreed that top managers showed their

commitment to training by spending time promoting and delivering it.

150
 Diagram -15

Managers spending time promoting and delivering training

450T

400

350

300

250
Q Frequency
200
B Psrcentage
150

100

50

0
Strongly Agree Moderately Disagree Strongly
Agree Disagree

151
 Table - 38

Support development of new skills and knowledge

[Link]. Particulars Frequency Percentage

1. Strongly Agree 94 15

2. Agree 458 71

3. Moderate 60 9

4. Disagree 17 3

5. Strongly Disagree 11 2

Total 640 100

Source : Primary Data

Out of all the respondents 71% of them agreed that managers strongly supported

the development of new skills and knowledge among all levels of employees, to this

15% of the respondents strongly agreed, 9% of the respondents responded Moderate,

3% of the respondents disagreed managers supported development of new skills and

knowledge among employees, and the remaining 2% of the respondents strongly

disagreed.

Thus, majority of the respondents agreed that managers strongly supported the

development of new skills and knowledge among all levels of employees.

152
 Table -39

Training activities are encouraged clearly

[Link]. Particulars Frequency Percentage

1. Strongly Agree 48 7

2. Agree 257 40

3. Moderate 306 48

4. Disagree 23 4

5. Strongly Disagree 6 1

Total 640 100

Source : Primary Data

From the above table the researcher infer that 48% of the respondents responded

Moderate that training activities clearly encouraged what top managers tried to

accomplish, 40% of the respondents agreed training activities clearly encouraged what

managers tried to accomplish, 7% of them strongly agreed, 4% of the respondents

disagreed, and the rest 1% of the respondents strongly disagreed.

Thus, majority of the respondents responded Moderate that training activities

clearly encouraged what top managers tried to accomplish.

153
 Table - 40

Training activities include everyone

[Link]. Particulars Frequency Percentage

1. Strongly Agree 30 5

2. Agree 215 33

3. Moderate 353 55

4. Disagree 31 5

5. Strongly Disagree 11 2

Total 640 100

Source : Primary Data

There are some training activities in the organization like diversity, ethics, or

computer security training etc, are attended by every one in the organization to this 55%

of the respondents responded Moderate, 33% of the respondents agreed that some

training activities were attended by everyone in the organization, 5% each of the

respondents strongly agreed and disagreed that every one in the organization

participated in some training activities, and the remaining 2% of the respondents

strongly disagreed.

Thus, majority of the respondents responded Moderate that there were some

training activities in the organization like diversity, ethics, or computer security training

etc, that were attended by every one in the organization.

154
 Table - 41

Managers help meet Training goals and needs

[Link]. Particulars Frequency Percentage

1. Strongly Agree 6 1

2. Agree 185 29

3. Moderate 432 67

4. Disagree 17 3

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

Out of the whole, 67% of the respondents responded Moderate that managers

helped their employees meet their personal training goals and needs, 29% of the

respondents agreed managers helped employees meet their training goals and need, 3%

of the respondents disagreed, and the rest 1% of the respondents strongly agreed.

Thus, majority of the respondents responded Moderate that managers helped

their employees meet their personal training goals and needs.

155
 Diagram -16

Managers help meet Training goals and needs

450ny
400
350
300
250
200
a Frequency
F=k
150
100
i Q Rarcentage

\
50
0 / =^1^ - f
L_ J 1iftiir jsEo^ y^
Strcxigly Agree McxJerately Disagree Strongly
Agree Disagree

156
 Table - 42

Managers determine directions and goals of Training

[Link]. Particulars Frequency Percentage

1. Strongly Agree 54 8

2. Agree 492 77

3. Moderate 71 11

4. Disagree 12 2

5. Strongly Disagree 11 2

Total 640 100

Source : Primary Data

As per the table above the researcher infer that 77% of the respondents agreed

that managers were closely involved in determining the directions and goals of training

activities, 11% of them responded Moderate, 8% of the respondents strongly agreed,

and 2% each of the respondents disagreed and strongly disagreed that managers were

involved in determining the directions and goals of training activities.

Thus, majority of the respondents agreed that managers were closely involved in

determining the directions and goals of training activities.

157
 Table - 43

Training activities meets the requirements

[Link]. Particulars Frequency Percentage

1. Strongly Agree 37 6

2. Agree 545 85

3. Moderate 30 5

4. Disagree 28 4

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

Out of the majority of the respondents 85% of them agreed that training

activities met the requirements of the employees, 6% of the respondents strongly agreed

that training helped met the needs of the employees, 5% of them responded Moderate,

and the remaining 4% of the respondents disagreed that training helped meet the

requirements of the employees.

Thus, majority of the respondents agreed that training activities met the

requirements of the employees.

158
 Table - 44

Employees are accountable for using what they learned

[Link]. Particulars Frequency Percentage

1. Strongly Agree 280 44

2. Agree 272 42

3. Moderate 59 9

4. Disagree 29 5

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

In the table 44% of the respondents strongly agreed that the employees were

held responsible for using what they have learnt in their training activities, 42% of the

respondents agreed that employees were accountable for what using what they learnt,

9% the respondents responded Moderate, and the remaining 5% of the respondents

disagreed.

Thus, majority of the respondents strongly agreed that the employees were held

responsible for using what they have learnt in their training activities.

159
 Table - 45

Managers are accountable for following up and encourage employees

[Link]. Particulars Frequency Percentage

1. Strongly Agree 66 10

2. Agree 480 75

3. Moderate 71 11

4. Disagree 23 4

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

Managers are accountable for following up and encouraging employees to apply

what they have learnt in training activities, to this 75% of the respondents agreed, 11%

of them responded Moderate, 10% of the respondents strongly agreed, and the rest 4%of

the respondents disagreed managers were accountable for employees applying what

they learnt in training activity.

Thus, majority of the respondents agreed Managers are accountable for

following up and encouraging employees to apply what they have learnt in training

activities.

160
 Table - 46

Training activities provide learning that is practical for use on the job

[Link]. Particulars Frequency Percentage

1. Strongly Agree 86 14

2. Agree 461 72

3. Moderate 53 8

4. Disagree 28 4

5. Strongly Disagree 12 2

Total 640 100

Source : Primary Data

Training activities provide learning that is practical for use on the job, to this

72% of the respondents agreed, 14% of the respondents strongly agreed that training

activities provide learning that is practical for use on the job, 8% of the respondents

responded Moderate, 4% of the respondents disagreed that Training activities provide

learning that is practical for use on the job, and the rest 2% of the respondents strongly

disagreed.

Thus, majority of the respondents agreed that Training activities provide

learning that is practical for use on the job.

161
 Table - 47

Managers personally provide Training to employees

[Link]. Particulars Frequency Percentage

1. Strongly Agree 42 7

2. Agree 155 24

3. Moderate 419 65

4. Disagree 24 4

5. Strongly Disagree 0 0

Total 640 100

Source : Primary Data

The table above shows that 65% of the respondents responded Moderate that

managers personally provided training to employees, 24% of the respondents agreed

that managers provided personal training, 7% of the respondents strongly agreed, and

the remaining 4% of the respondents disagreed that managers provided personal

training.

Thus, majority of the respondents responded Moderate that managers personally

provided training to employees.

162
 Diagram -17

Managers personally provide Training to employees

450^
400
350
300
250
Frequency
200
QF^centage
150
100
50
- @ ^
0
Strongly Agree Moderately Disagree StTOTigly
Agree Dsagree

163
 Table - 48

Provides an opportunity to learn skills

[Link]. Particulars Frequency Percentage

1. Strongly Agree 52 8

2. Agree 168 26

3. Moderate 391 61

4. Disagree 11 2

5. Strongly Disagree 18 3

Total 640 100

Source : Primary Data

From the above table the researcher infer that 61% of the respondents responded

Moderate that training provided employees an opportunity to learn the skills and

behaviour that helped them to get rewards and promotion, 26% of them agreed, S% of

the respondents strongly agreed, 3% of the respondents strongly disagreed that training

provided opportunity to learn skills that would help to get rewards and promotion, and

the rest 2% of the respondents disagreed.

Thus, majority of the respondents responded Moderate that training provided

employees an opportunity to learn the skills and behaviour that helped them to get

rewards and promotion.

164
 Table - 49

Employees are asked to provide feedback

[Link]. Particulars Frequency Percentage

1. Strongly Agree 60 9

2. Agree 515 81

3. Moderate 41 6

4. Disagree 18 3

5. Strongly Disagree 6 1

Total 640 100

Source : Primary Data

Regarding receiving feed back from employees 81% of the respondents agreed,

9% of the respondents strongly agreed that employees were asked to provide feed back

after training, 6% of the respondents responded Moderate, 3% of the respondents

disagreed that they were asked to provide feed back after receiving training, and the

remaining 1% of the respondents strongly disagreed.

Thus, majority of the respondents agreed that after receiving training employees

were asked to provide feedback regarding how much they learnt.

165
 Table - 50

Subordinates provide feedback of Training

[Link]. Particulars Frequency Percentage

1. Strongly Agree 79 12

2. Agree 467 73

3. Moderate 48 8

4. Disagree 34 5

5. Strongly Disagree 12 2

Total 640 100

Source : Primary Data

Regarding receiving feedback from subordinates on the effectiveness of training

received by their managers, 73% of the respondents agreed, 12% of the respondents

strongly agreed, 8% of the respondents responded Moderate that subordinates were

asked to provide feedback on effectiveness of training received by their managers, 5%

of the respondents disagreed, and the rest 2% of the respondents strongly disagreed.

Thus, majority of the respondents agreed subordinates were asked to provide

feedback on the effectiveness of training received by their managers.

166
 Table - 51

Managers provide feedback of Training

[Link]. Particulars Frequency Percentage

1. Strongly Agree 124 19

2. Agree 423 66

3. Moderate 70 11

4. Disagree 11 2

5. Strongly Disagree 12 2

Total 640 100

Source : Primary Data

Regarding receiving feedback from managers on the effectiveness of training

received by their subordinates, 66% of the respondents agreed, 19% of the respondents

strongly agreed, 11 % of the respondents responded Moderate that subordinates were

asked to provide feedback on effectiveness of training received by their managers, and

2% each of the respondents disagreed and strongly disagreed.

Thus, majority of the respondents agreed managers were asked to provide

feedback on the effectiveness of training received by their subordinates.

167
 Table - 52

Individuals are recognized for their Training accomplishments

[Link]. Particulars Frequency Percentage

1. Strongly Agree 18 3

2. Agree 204 32

3. Moderate 384 60

4. Disagree 22 3

5. Strongly Disagree 12 2

Total 640 100

Source : Primary Data

From the table we infer that 60% of the respondents responded Moderate that

individuals were publicly recognized for their training accomplishments, 32% of them

agreed, 3% each of the respondents strongly agreed and disagreed that individuals were

publicly recognized for their training accomplishments, and the remaining 2% of the

respondents strongly disagreed to individuals were publicly recognized for their training

accomplishments.

Thus, majority of the respondents responded Moderate that individuals were

publicly recognized for their training accomplishments.

168
 Table - 53

Satisfaction towards Training opportunities available

[Link]. Particulars Frequency Percentage

1. Strongly Agree 197 31

2. Agree 367 57

3. Moderate 52 8

4. Disagree 6 1

5. Strongly Disagree 18 3

Total 640 100

Source : Primary Data

Out of the whole majority, 57% of the respondents agreed that they were

satisfied with the range of training opportunities that were available to them, 31 % of the

respondents strongly agreed, 8% of the respondents responded Moderate towards

satisfaction with the range of training opportunities made available to them, 3% of the

respondents strongly disagreed, and the rest 1% of the respondents disagreed they were

satisfied with the training opportunities provided to them.

Thus, majority agreed that they were satisfied with the range of training

opportunities that were available to them.

169
 Table - 54

Individual Goal

[Link]. Particulars Frequency Percentage

1. Mostly 12 2

2. More 472 74

3. Some What 95 15

4. Very little 49 7

5. Not at all 12 2

Total 640 100

Source : Primary Data

According to 74% of the respondents there was more attainment of individual

goals after training, 15% of the respondents had some what attainment of individual

goals after training, 7% of the respondents had very little individual attainment after

training, and 2% each of the respondents had mostly and no individual goal attainment

at all after training.

Thus, majority of the respondents attained more individual goals after training.

170
 Table - 55

Group Goal Attainment

[Link]. Particulars Frequency Percentage

1. Mostly 53 8

2. More 143 22

3. Some What 324 51

4. Very little 92 15

5. Not at all 28 4

Total 640 100

Source : Primary Data

In the table the researcher infer that 51% of the respondents had some what

attainment of group goals, 22% of the respondents had more attainment of group goals

after training, 15% of the respondents had very little attainment of group goals, 8% of

the respondents mostly attainment group goals, and the remaining 4% of the

respondents had not attained group goals at all after training.

Thus, majority of the respondents after training had some what attained group

goals.

171
 Table - 56

Organizational Goal

[Link]. Particulars Frequency Percentage

1. Mostly 250 39

2. More 284 45

3. Some What 52 8

4. Very little 54 8

5. Not at all 0 0

Total 640 100

Source : Primary Data

Regarding the attainment of organizational goals 45% of the respondents had

attained more organizational goals, 39% of the respondents had mostly attained

organizational goals after training, 8% each of the respondents had attained some what

and very little organizational goals after training, and the remaining 6% of the

respondents had not attained organizational goals at all after training.

Thus, majority of the respondents had attained more organizational goals after

training.

172