Chapter 3
Research Methodology
Presented in this chapter is the methodology of the study which consists
of the research design, locale of the study, respondents, instrumentation, data
gathering procedures and statistical treatment of the data.
Research Design
This study used the descripted type of research to determine the
effectiveness of delivery of the public service of the Barangay Officials in
Contabato city perceive by its constituents, in conducting this study, survey
questionnaire is the main instruments in gathering data of the study.
The researcher prepared a sample survey questionnaire from the
theoretical framework of the study and presented it to research adviser for
comments and suggestions that would make the questionnaire acceptable to
the respondents. Prior finalization of the questionnaire, a letter seeking
approval of the Barangay Officials of the Cotabato city and have the residence
serve as a respondent of the study.
Locale of the study
This study is conducted in 5 Barangays of Cotabato city, like Poblacion
6, Poblacion 5, Bagua II, Mother Barangay Bagua, and Kalangenan II.
Respondents
The respondents of this study will be 30 residences of Cotabato city, each
Barangay says in locale of the study will be represent 6 residences that belong
to the responsibility of the Barangay Officials in terms of Delivery of public
services in the Barangays of Cotabato city.
Sampling Technique
Random sampling was used in determining the sample respondents of
the study. Furthermore, total complete enumeration will be used as sampling
technique for the Barangay Officials. Stratified sampling technique wiil be used
to determine the residence of the Barangay respondents.
Research Instruments
A self-made questionnaire will be use in this study to elicit the
information
From the respondents. The instruments will be composed by two parts. Part 1
residence of the Barangays in Cotabato city. Further, Part 2 will elicit the
effectiveness of delivery of public service of the Barangay Officials in Cotabato
city perceive by its constituents.
Data Gathering
A 30 pieces of survey questionnaire will be distributed to the respondents
that willing to answer the questionnaire about effectiveness of delivery of
service of the Barangay officials in Cotabato city perceive by its constituents.
The respondents will be given a time to answer the questionnaire and it will be
retrieved personally by the researcher. A random interview will be done to
validate the perceptions of the respondents and also observation was conduct.
Statistical Tool for Analysis
Frequency percentage and Mean will be used in describing the
responsibility of the Barangay Officials and their constituents in terms of
delivery of public service.
Person Product Moment will be used in in describing the effectiveness of
delivery of public service of the Barangay Officials in Cotabato city perceive by
its constituents.
The cut-off points in describing the Effectiveness of delivery of public
service of the Barangay Officials in Cotabato city perceive by its constituents
will be the following:
Highly Evident- 4 [when the condition described at all times]
Evident- 3 [when the condition described is most of the times under taken]
Poor Evident- 2 [when the condition described is rarely undertaken]
Not at all- 1 [when the condition described is never undertaken].